Customer service problems can frustrate clients. The service module in Dynamics CRM can help address these challenges by applying technology to make customer service seamless.
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Good marketers know that building awareness and creating loyalty through consistent and value-added communications will help sales.
Changing the course of how a sales team tracks client interactions, opportunities and successes can look like a difficult path. But adoption of an easy to use technology may be less of a hurdle than expected ...
What if I told you is all you need to operate a full-fledged business network is an internet connection? But when do you make that investment, that leap to actually owning more than a laptops and a printer? What would you think if I told you that you didn’t have to make that decision right now or maybe ever?
Part of the new CIE (Customer Immersion Experience, formerly known as MEC) program, QuickSessions are essentially a virtual version of the physical kit, hosted in the powerful and growing Microsoft Azure cloud service. Certified CIE instructors can access this tool to easily provide a login "persona" in an Azure virtual machine — giving customers the ability to experience a full Office 365 environment from anywhere.
Microsoft's CEO is known for his "cloud-first, mobile-first" approach — and it seems that the latest versions of Microsoft Office are playing directly into this vision...
Does your website render properly on all screen sizes from cell phones to TVs? To compete in today's world, your website redesign should be high on your list. You need to be able to reach your customers anywhere, anytime.
Increasingly, teachers are bringing students into the digital age with classroom assets such as tablets and interactive lessons. OneNote Class Notebooks take this to the next level with compelling interactive features for students as well as flexibility and organization for teachers.
Stagefright is believed to be the worst Android vulnerability ever, and it is believed this affects approximately 95% of all Android devices in use today. Attackers can steal data from infected phones, as well as hijacking the microphone and camera.
A campaign is in progress as of this writing targeting Windows 8 users who have yet to receive the “Get Windows 10” app icon. Users that open the email, unzip, and run the attached executable are soon greeted by a ransomware variant called CTB-Locker.