Focus on your meetings.
Not the operation of them.
Using Magenium to manage your Microsoft Teams Rooms
Magenium recommends you leverage Microsoft’s Managed Service Portal using AI capabilities to provide enhanced insights into your organization’s Microsoft Teams Rooms operation & uptime while providing multi-layer security threat protection and verified updates to limit vulnerabilities. This tool also provides data & analytics around room utilization to help the organization determine which room configurations work best for users.
Magenium delivers Managed Services best practices grounded in knowledge from thousands of endpoints managed every month and our dedicated room experts.
We also manage all alerts & tickets in the Microsoft portal.
Entitlements & covered services
We will reduce the administrative overhead and provide up-to-date, stable, support for Teams Room year round.
Our services include:
Operating
- Monitoring
- Health checks
- Uptime
Supporting
- Incident management
- Problem management
Optimizing
- Patching & updating
- Preventive maintenance
- Performance analysis & trending
Changes
- Change management
- Configuration management
- Release management
Reporting
- Incident management metrics
- Problem management metrics