TERMS AND CONDITIONS

1.     Services.  Customer hereby retains Magenium to provide, and Magenium hereby agrees to provide, the services (the “Services”) and equipment and other products (collectively, the “Products”) which are both described in the applicable quote, statement of work, or description of scope of work executed by Magenium and Customer (each individual mutually executed quote, statement of work or description of scope of work is individually and generically a “SOW”).  The parties acknowledge and agree that from time to time they may amend a SOW or enter into a new SOW.  Each such SOW shall be subject to this Agreement.

2.     Change in Scope.  Where the scope of the Services or Products to be provided by Magenium changes due to additional requirements, restrictions or other causes attributable to Customer, Magenium shall so notify Customer and the parties shall enter into a change order confirming the additional Services or Products that Magenium has agreed to provide and the additional Fees that Customer has agreed to pay for such additional Services or Products.  Magenium retains the right to suspend the provision of all or any portion of its Services or Products until the parties have executed a change order satisfactory to Magenium addressing such change in scope.

3.     License Grant.  Magenium shall own and retain all right, title and interest in and to the Services and the deliverables, if any, resulting from the Services, including, but not limited to, any programs, applications, configuration files, scripts, know-how, best practices, techniques and methodologies (collectively, the “Deliverables”), and the Deliverables shall not be deemed works made for hire.  Subject to the applicable SOW and this Agreement, Magenium, upon Customer’s full and final payment for all Services and Products provided under an applicable SOW, shall grant Customer a royalty-free, non-exclusive, non-assignable, non-transferable internal use license to use the Deliverables, only in machine-readable object code form, in accordance with, and per the scope of, the applicable SOW and this Agreement.  Customer shall not seek to reverse-engineer any Deliverables.  If Customer is a branch of the U.S. government, any proprietary software furnished to Customer shall, for purposes of all SOWs, be deemed “restricted computer software,” and any data, including, but not limited to, installation and systems configuration information, shall be deemed “limited rights data,” as those terms are defined in applicable provisions of the Code of Federal Regulations.

4.     Fees.  As consideration for the Services to be provided by Magenium, Customer hereby agrees to pay Magenium, on a timely basis, the fees, charges, expenses and other sums specified in the applicable SOW (collectively, the “Fees”).  Unless otherwise specified in the SOW, all Fees shall be quoted in United States dollars and must be drawn on a U.S. bank.  Unless otherwise specified in the SOW, Magenium shall invoice, on a semi-monthly basis, all Fees payable by Customer, and Customer shall pay such Fees not later than thirty (30) days following date of invoice.

5.     Finance Charges.    Customer shall be liable for finance charges at the lower of (i) 1.5% per month or (ii) the highest rate allowed by law on the unpaid balance of any Fees due Magenium in accordance with an applicable SOW or this Agreement. In addition to any finance charge, in the event of Customer’s failure to pay any invoice on a timely basis, Magenium reserves the right to terminate or suspend its provision of Services to Customer upon not less than five (5) days prior written notice to Customer.

6.     Taxes.  In addition to the Fees, Customer shall be responsible for payment of all applicable sales, service, use, personal property, value-added and other taxes payable by Magenium as a result of Magenium ’s provision to Customer of any Services or Products (other than any franchise taxes or other taxes payable by Magenium based on its income).  Magenium shall have the right to invoice Customer for all such taxes, which Customer shall pay on a timely basis.  If Customer is a tax-exempt organization, Customer must present Magenium with a tax exemption certificate prior to Magenium’s purchase of any Services or Products specified in an applicable SOW.  Customer shall defend, indemnify and hold Magenium harmless from and against any and all taxes, penalties and interest assessed against Magenium and payable by Customer pursuant to this provision, including any taxes, penalties and interest resulting from Magenium’s reliance on a tax exemption certificate presented by Customer.

7.     Shipment of Products.   All pricing for Products is F.O.B. manufacturer’s plant or other point of shipment.  Customer shall pay all destination charges in accordance with Magenium’s shipping and billing practices.  Customer shall assume all risk of loss or damage to Products upon Magenium’s release of the Products to the carrier, and Customer shall be responsible for securing any desired insurance on the Products prior to shipment.  In addition, Customer shall be responsible for the proper receipt, unpacking, inspection, installation and integration of all Products, unless otherwise specifically stated in an applicable SOW.

8.     Security Interest.   In addition to any mechanic’s lien rights of Magenium, Customer hereby grants Magenium, with respect to the Products, a security interest under the Uniform Commercial Code of the applicable state, and grants Magenium the right to file a UCC-1 financing statement to perfect its security interest.  The security interest granted by this provision shall terminate upon the Customer’s full payment to Magenium of the Fees for the applicable Products.

9.     Site of Services.  Magenium shall provide the Services at the site set forth in the applicable SOW.  If the Services are to be provided at a Customer site, Customer, at its cost, shall ensure that sufficient workspace, computer equipment and other items reasonably required to perform the Services are made available to Magenium during regular office hours.  Further, if the Services include the installation of Products in connection with a construction project, Customer, at its cost, shall ensure that the work area is substantially complete, free of clutter and dust, and accessible to Magenium for the amount of time required for Magenium to complete the Services.  Customer’s failure to do so may result in Magenium’s assessment of additional Fees.  Magenium shall use all reasonable efforts to avoid any undue interference with Customer’s operations and personnel while performing the Services.

10.   Personnel. Magenium, at its cost, shall provide qualified personnel to perform the Services.  Magenium shall be solely responsible for the full payment of all compensation due such personnel, including, without limitation, all wages, benefits, withholdings, payroll taxes and contributions.

11.   Limited Warranty Regarding Services.  Magenium warrants that the Services provided by Magenium shall be performed in a good and workmanlike manner.  Magenium agrees to reperform any Services not in compliance with this warranty within ninety (90) days after such Services are performed, provided that Magenium receives written notice of any such defect within 10 days of its initial observance.  This limited warranty is conditioned upon (i) Customer’s full compliance with the terms of the applicable SOW and this Agreement, (ii) Customer’s proper use of the Deliverables subject to the Services, (iii) the absence of any attempted modification of the Deliverables, and (iv) the absence of any intentional or negligent act or other cause not attributable to Magenium that affects the operability or serviceability of the Deliverables.

12.   Limited Warranty Regarding Products.   If an applicable SOW requires Magenium to access, copy, deliver, install, distribute, utilize, modify or prepare for application by Customer any software, equipment or other products of Customer or any third party (collectively, “Third Party Products”), Customer represents and warrants to Magenium that Customer possesses all licenses, authorizations, consents, approvals and other rights required for Magenium to lawfully perform the Services without infringing the intellectual property rights of the owners, licensees or providers of the Third Party Products.  Customer shall ensure that all Third Party Products comply with all applicable legal requirements, including laws governing the importing and exporting of Third Party Products, and Customer shall not require Magenium to provide any Third Party Products or perform any Services that would violate any applicable legal requirements.  All Third Party Products are subject to the terms of any warranties provided by the owner, manufacturer or distributor of the Third Party Products, and Magenium shall pass through to Customer any such warranties to the extent permitted.  Customer acknowledges and agrees that Magenium is not making any other warranty with respect to any Third-Party Products.

13.   Disclaimer of All Other Warranties.  CUSTOMER ACKNOWLEDGES AND AGREES THAT, WITH THE SOLE EXCEPTION OF THE FOREGOING LIMITED WARRANTIES, MAGENIUM HAS NOT MADE AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE, WHETHER VERBAL OR WRITTEN, EXPRESS OR IMPLIED, CONCERNING ANY SERVICES OR PRODUCTS THAT MAY BE PROVIDED BY MAGENIUM OR ANY THIRD-PARTY PRODUCTS.  MAGENIUM SPECIFICALLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES CONCERNING THE SERVICES AND PRODUCTS AND THIRD-PARTY PRODUCTS, WHETHER VERBAL OR WRITTEN, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ALL REPRESENTATIONS AND WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

14.   Indemnification.   Customer shall defend, indemnify and hold harmless Magenium against all damages, claims, liabilities, losses and other expenses, including without limitation reasonable attorneys’ fees and costs, (whether or not a lawsuit or other proceeding is commenced), that arise in whole or in part from: (a) any negligent act or omission of Customer, its agents, or subcontractors, (b) Customer’s failure to fully conform to all laws, ordinances, rules and regulations which affect the SOW, or (c) Customer’s breach of this Agreement.  If Customer fails to promptly indemnify and defend such claims and/or pay Magenium’s expenses, as provided above, Magenium shall have the right to defend itself, and in that case, Customer shall reimburse Magenium for all of its reasonable attorneys’ fees, costs and damages incurred in settling or defending such claims within thirty (30) days of each of Magenium’s written requests.  Magenium shall indemnify and hold harmless Customer against all damages, claims, liabilities, losses and other expenses, including without limitation reasonable attorneys’ fees and costs, (whether or not a lawsuit or other proceeding is commenced), to the extent that the same is finally determined to be the result of (a) any gross negligence or willful misconduct of Magenium , its agents, or subcontractors, (b) Magenium’s failure to fully conform to any material law, ordinance, rule or regulation which affects this Agreement, or (c) Magenium’s uncured material breach of this Agreement.

15.   Limitation of Liability.  NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN ANY SOW OR THIS AGREEMENT, MAGENIUM’S total liability for damages, if any, arising in connection with any sow shall not exceed the fees paid by Customer to MAGENIUM under that sow for the specific Services in dispute, regardless whether any such claim arises in or under contract, statute or tort.  No cause of action arising in connection with ANY SOW may be brought against MAGENIUM more than one year after it FIRST accrues.

16.   Consequential Damages. MAGENIUM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF ANTICIPATED REVENUES OR PROFITS, LOSS OF GOODWILL, LOSS OR DESTRUCTION OF DATA, OR OTHER INTERRUPTION OR LOSS OF USE OF EQUIPMENT, OR DAMAGES RESULTING FROM CLAIMS FOR COMMERCIAL LOSS BROUGHT AGAINST CUSTOMER BY OTHER PERSONS, AND REGARDLESS OF WHETHER MAGENIUM HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES AND IRRESPECTIVE OF THE NATURE AND NUMBER OF SUCH CLAIMS.

17.   Termination.   Each party shall have the right to terminate any outstanding SOW if the other party becomes insolvent, makes a general assignment for the benefit of creditors, files a voluntary petition of bankruptcy, suffers or permits the appointment of a receiver for its business or assets, or becomes subject to any proceedings under any bankruptcy or insolvency law, whether domestic or foreign, or has wound up or liquidated, voluntarily or otherwise.  In the event of such termination, Customer shall pay Magenium for all Services and Products provided by Magenium prior to the date of termination.

18.   Force Majeure.   Magenium shall not be liable for any delay, failure or inability to perform its obligations under any SOW due to any cause beyond its reasonable control, including, but not limited to, natural disasters, accidents, war, civil disturbances, acts of terrorism, equipment breakdowns, utility failures, the substantial inoperability of the Internet, transportation or shipping delays, or unavailability of personnel due to disability, leaves or other reasons.

19.   Governing Law; Interpretation; and Severability.  Each SOW and this Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota.  There shall be no presumption against either party on the ground that such party was responsible for the drafting of any provision of any SOW or this Agreement.  If any provision of any SOW or this Agreement is held by a court of competent jurisdiction to be invalid, void or unenforceable, such provision shall be deemed stricken from this Agreement without in any way affecting or impairing the validity, legality and enforceability of any of the remaining provisions hereof.

20.   Independent Contractor Status.   Magenium shall be deemed an independent contractor of Customer for all purposes relating to each SOW.  An SOW shall not be deemed to create a partnership, joint venture or agency relationship between the parties.  Neither party shall hold itself out as having any authority to bind or otherwise make commitments on the other party’s behalf.

21.   No Third-Party Beneficiaries. Nothing contained in any SOW or this Agreement shall be deemed to create, or be construed as creating, any third-party beneficiary right of action for any other person, in any manner whatsoever.

22.   Confidentiality.   Except as reasonably required to perform the Services, each party shall refrain from using or disclosing, and shall undertake reasonable efforts to prevent the use or disclosure by any of its personnel of, the confidential information of the disclosing party disclosed to the receiving party during the performance of the Services.  “Confidential information” shall include, but not be limited to, all trade secrets, inventions, software in both object and source code, algorithms, proprietary data, documentation, and operating, technical, research and development, customer, vendor and personnel information designated by the disclosing party as confidential, as well as any such information communicated in a manner or under circumstances that a person should reasonably recognize that such information constitutes the confidential information of the disclosing party.  The foregoing shall not prohibit or limit either party’s use of to the extent such information was: (i) previously known to such party, (ii) independently developed by such party without reference to the other party’s confidential information, (iii) acquired by such party from a third party without continuing restriction on use, or (iv) which is or becomes publicly available through no breach by such party of its obligations under this Agreement.  Each party shall retain all right, title and interest in and to its Confidential Information.

23.   Non-Solicitation of Personnel.     Magenium has expended substantial time and expense in the identification, retention, education and training of its personnel.  Accordingly, Customer agrees that it will not, and will not allow any individual or entity, either directly or indirectly, during the performance of the Services or for a period of 18 months thereafter, to: solicit, offer employment, hire, or otherwise retain the services of any personnel of Magenium.  In the event that Customer breaches this provision, Customer shall immediately pay Magenium liquidated damages equal to the greater of (a) 500 hours at said person’s regular hourly billing rate, or (b) 50% of said person’s annualized compensation upon being hired or otherwise retained by Customer.  Customer acknowledges and agrees that said damages are reasonable in amount and constitute liquidated damages and not a penalty for solicitation of Magenium personnel.

24.   Authorization.    Each party represents that the person executing any SOW on its behalf is fully authorized and empowered to do so, and that this Agreement constitutes a valid and binding obligation of said party fully enforceable in accordance with such SOW and this Agreement.

25.   Insurance.   Upon written request, Magenium shall provide Customer with a certificate of insurance evidencing coverage for workers’ compensation, employer’s liability, commercial general liability and automotive liability insurance, as applicable.

26.   Disputes.  In the event of any dispute relating to any SOW or this Agreement, the parties shall attempt to resolve such dispute through consultation and negotiation in good faith and mutual cooperation.  In the event that such dispute is not resolved, any action arising out of or related to any SOW or this Agreement shall be brought exclusively in a State Court located in Hennepin County, Minnesota or the United States District Court, for the District of Minnesota, and each party hereby consents to such venue and to the jurisdiction of such courts over such action and themselves.  Customer shall not assert in any such action that Customer is not subject to the jurisdiction of such court or that the venue of such action is improper or an inconvenient forum.

27.   Assignment.  Magenium shall have the right to subcontract any of the Services to be performed under any SOW to any other person including but not limited to a corporate affiliate of Magenium, provided that Magenium shall remain liable for the oversight, performance and work product of its contractors.  Additionally, Magenium shall have the right to assign each SOW in the event of a change of ownership and/or sale of all or, substantially all, of its assets.  Subject to the foregoing, neither party may assign any SOW or any of its rights or obligations under any SOW without the prior written consent of the other party, which shall not be unreasonably conditioned, withheld or delayed.

28.   Price Quotations and Payment. All Fees reflect a discount for a cash payment (e.g., by check or wire transfer) made by Customer in full within the terms of the applicable invoice.  Payment in any other form, including, but not limited to, credit card, p-card, or other non-cash methods shall be subject to a convenience charge assessed by Magenium, in its sole discretion.  Overdue balances are subject to a finance charge of 1.5% per month, or interest at the highest rate permitted by applicable law.  In the event Magenium must pursue collection of unpaid invoices, Customer agrees to pay all of Magenium’s costs of collection, including its attorneys’ fees.

29.   Waiver.  The failure of a party to enforce any particular provision of any SOW or this Agreement shall not be construed to constitute a waiver of such provision or of the subsequent right of such party to enforce each and every such provision of any SOW or this Agreement.

30.   Entire Agreement.   Applicable SOWs and this Agreement constitute the entire agreement between the parties with respect hereto and thereto, and supersede all prior and contemporaneous communications, representations, warranties, understandings and agreements with respect hereto and thereto.

Equipment Purchases:

The Terms and Conditions below apply only to Equipment Purchases.  Equipment purchases also include the above Terms and Conditions.

31.   Shipping and Handling and Taxes – The prices shown are F.O.B. manufacturer’s plant or Magenium’s office depending on where items are located when direction is issued to ship to the point of integration. The Customer, in accordance with Magenium’s current shipping and billing practices, will pay all destination charges. In addition to the prices on this Agreement, the Customer agrees to pay amounts equal to any sales tax invoiced by Magenium, or (where applicable) any use or personal property taxes resulting from this Agreement or any activities hereunder.  Customer will defend, indemnify and hold harmless Magenium against any claims by any tax authority for all unpaid taxes or for any sales tax exemption claimed by Customer.

32.   Title – Where applicable, title to the Equipment passes to the Customer on the earlier of: (a) the date of shipment from Magenium to Customer, or (b) the date on which Magenium transmits its invoice to Customer.

33.   Security Interest – In addition to any mechanics’ lien rights, the Customer, for value received, hereby grants to Magenium a security interest under the Minnesota commercial code together with a security interest under the law(s) of the state(s) in which work is performed or equipment is delivered.  This security interest shall extend to all Equipment, plus any additions and replacements of such Equipment, and all accessories, parts and connecting Equipment now or hereafter affixed thereto. This security interest will be satisfied by payment in full unless otherwise provided for in an installment payment agreement. The security interest shall be security for all sums owed by Customer under this Agreement.  A copy of this Agreement may be filed as a financing statement with the appropriate authority at any time after signature of the Customer. Such filing does not constitute acceptance of this Agreement by Magenium.

34.   Risk of Loss or Damage – Notwithstanding Customer’s payment of the purchase price for Equipment, all risk of loss or damage shall transfer from Magenium to Customer upon transfer of Title to Customer.  Customer shall be responsible for securing insurance on Equipment from this point forward.

35.   Receiving/Integration – Unless the Agreement expressly includes integration services by Magenium, the Customer agrees to furnish all services required for receiving, unpacking and placing Equipment in the desired location along with integration.  Packaging materials shall be the property of the Customer.

36.   Equipment Warranties – To the extent Magenium receives any warranties from a manufacturer on Equipment; it will pass them through to Customer to the full extent permitted by the terms of each warranty.  Factory warranties vary by manufacturer, and no additional warranties are expressed or implied.

37.   Remedies – Upon default as provided herein, Magenium shall have all the rights and remedies of a secured party under the Minnesota commercial code and under any other applicable laws. Any requirements of reasonable notice by Magenium to Customer, or to any guarantors or sureties of Customer shall be met if such notice is mailed, postage prepaid, to the address of the party to be notified shown on the first page of this Agreement (or to such other mailing address as that party later furnishes in writing to Magenium) at least ten calendar days before the time of the event or contemplated action by Magenium set forth in said notice. The rights and remedies herein conferred upon Magenium, shall be cumulative and not alternative and shall be in addition to and not in substitution of or in derogation of rights and remedies conferred by the Minnesota commercial code and other applicable laws.

38.   Limitation of Remedies for Equipment – Magenium’s entire liability and the Customer’s sole and exclusive remedy in all situations involving performance or nonperformance of Equipment furnished under this Agreement, shall be the adjustment or repair of the Equipment or replacement of its parts by Magenium, or, at Magenium’s option, replacement of the Equipment.

39.   Acceleration of Obligations and Default – Payment in full for all “Equipment,” which is defined as all goods identified in the section of the Agreement with the same title, as well for any and all other amounts due to Magenium shall be due within the terms of the Agreement.  Upon the occurrence of any event of default by Customer, Magenium may, at its option, with or without notice, declare the whole unpaid balance of any obligation secured by this Agreement immediately due and payable and may declare Customer to be in default under this Agreement.

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