Premier Services+ for Enterprise

Frustrated with your current Microsoft Support contract? You’re not alone. Slow response times, high costs, and limited escalation options leave many enterprises searching for a better alternative. Magenium’s Premier Services+ delivers a superior Microsoft support experience by providing faster resolutions, significant cost savings, and personalized support designed for large enterprises.

WHY ENTERPRISES CHOOSE
MAGENIUM’S PREMIER SERVICES+

Enterprises need more than just basic support—they need a trusted partner who delivers cost-effective, fast, and reliable Microsoft expertise. At Magenium, we help Microsoft customers like you resolve issues faster while significantly reducing support costs. Our Premier Services+ offering goes beyond traditional support models, providing everything you expect from Microsoft Premier Support—plus enhanced benefits, greater flexibility, and a proactive approach to IT management.

Here’s why leading enterprises choose us:

Significant Cost Savings – Reduce your support costs by up to 40% compared to Microsoft Unified Support.
Rapid Issue Resolution – Get expert responses in hours, not days, minimizing business disruptions.
Accurate & Reliable Support – Work with a dedicated team of highly certified, US-based engineers who prioritize your needs.
Unmatched Flexibility – Adapt support to your evolving business needs with scalable contract options.
Strategic IT Partnership – Beyond break-fix support, we provide proactive solutions to optimize and secure your Microsoft environment.

CONTACT US TO GET STARTED

PROVEN COST SAVINGS & SERVICE EXCELLENCE

Save $250,000 per year – A 10,000-user enterprise switching from Microsoft Unified Support to Premier Services+ may save $250,000 annually, with no compromise in service quality.

Microsoft Solutions Partner Designation – Magenium has achieved Microsoft’s newest Solutions Partner designation for Partner Support, proving our expertise in delivering exceptional enterprise support.

What’s Included in Magenium’s Premier Services+?
We deliver the comprehensive, proactive, and flexible Microsoft support enterprises need to stay ahead.

Comprehensive Microsoft Support

Covering Microsoft 365, Azure, Copilot, Teams, and Places.

Proactive Monitoring & Issue Prevention

Identifying and resolving potential issues before they impact your operations.

Flexible Usage of Prepaid Funds

Apply funds toward workshops, assessments, dedicated support engineers, and project-based initiatives.

Microsoft Premier Support Access

Seamless escalation when needed, ensuring your most critical issues are resolved fast.

WHY MAGENIUM DOES IT BETTER

Start with the most important support designation of all from Microsoft: Partner Support Services. Without this designation from Microsoft, other support vendors simply can’t match what we do. With our collective Microsoft experience, we are able to resolve many support tickets on our own without having to escalate directly to Microsoft. This enables us to resolve your issues faster than you’re used to, and helps you save on costs as well. As a well-established Microsoft Partner, we can also pivot to larger project-scale efforts if the need arises.