Premier Services+ for Education
The Challenge: Rising Support Costs in Education
Microsoft has transitioned Premier Support for Education Contracts to Unified Support Contracts, leading to an average 30% increase in support costs. For educational institutions, this shift means significantly higher expenses and potentially slower support resolution times.
Magenium’s Premier Services+ is a cost-effective, strategic alternative designed specifically for K-12 and higher education institutions. Our solution ensures faster issue resolution, proactive support, and a seamless Microsoft experience—at a fraction of the cost.
WHY EDUCATIONAL INSTITUTIONS CHOOSE MAGENIUM’S PREMIER SERVICES+
- Cost Savings – Reduce support expenses by up to 40% compared to Microsoft’s Premier Support for Education contracts. A typical educational institution with 12,000 students and 2,000 staff can save an average of $125,000 per year without sacrificing service quality.
- Rapid Issue Resolution – Get expert responses in hours, not days, minimizing business disruptions.
- Accurate & Reliable Support – Work with a dedicated team of highly certified, US-based engineers who prioritize your needs.
- Unmatched Flexibility – Adapt support to your evolving business needs with scalable contract options.
- Strategic IT Partnership – Beyond break-fix support, we provide proactive solutions to optimize and secure your Microsoft environment.
CONTACT US TO GET STARTED
COST SAVINGS IN ACTION
A typical educational institution with 12,000 students and 2,000 staff can expect to pay over $300,000 annually under Microsoft’s Unified Support for Education contract. By switching to Magenium’s Premier Services+, institutions can save an average of $125,000 per year—without sacrificing service quality.
What’s Included in Magenium’s Premier Services+ for Education?
Magenium’s Premier Services+ provides comprehensive, proactive, and flexible Microsoft support tailored for educational institutions.
Comprehensive Microsoft Support
Full support for Office 365, Teams, Generative AI, Copilot, Immersive Reader, Live Caption & Translation, Reading Coach, and Microsoft Teams Rooms for classroom transformation.
Proactive Monitoring & Issue Prevention
Identifying and resolving potential issues before they impact your operations.
Flexible Usage of Prepaid Funds
Apply funds toward workshops, assessments, dedicated support engineers, and project-based initiatives.
Microsoft Premier Support Access
Seamless escalation when needed, ensuring your most critical issues are resolved fast.
TRUSTED BY EDUCATIONAL INSTITUTIONS NATIONWIDE
Start with the most important support designation of all from Microsoft: Partner Support Services. Without this designation from Microsoft, other support vendors simply can’t match what we do. With our collective Microsoft experience, we are able to resolve many support tickets on our own without having to escalate directly to Microsoft. This enables us to resolve your issues faster than you’re used to, and helps you save on costs as well. As a well-established Microsoft Partner, we can also pivot to larger project-scale efforts if the need arises.
