Microsoft Teams Rooms Day 2 Support

Ensuring the seamless operation of Microsoft Teams Rooms is crucial for maintaining productive and efficient meetings. An ongoing management service provides continuous monitoring, timely updates, and proactive troubleshooting, which helps prevent disruptions and minimizes downtime. By leveraging advanced analytics and insights, our Day 2 Management Service optimizes room usage and equipment performance, ensuring a consistent and high-quality meeting experience. 

Hybrid Meetings with a Microsoft Teams Signature Room

MICROSOFT TEAMS ROOMS PRO PORTAL

Microsoft Teams Rooms Pro Portal

To help keep an eye on your Microsoft Teams Rooms systems, we use the Microsoft Teams Rooms Pro Portal. There is a fee associated with a Pro license but it is our view that the license pays for itself in productivity gains. The Microsoft Teams Rooms Pro Portal is a cloud-based management tool designed to support and optimize Microsoft Teams Rooms systems.

Key features include:

  • Health Monitoring: Keep track of the status and performance of your Teams Rooms devices.
  • Operational Efficiency: Streamline workflows and improve operational support.
  • Separate Permissions: Assign specific permissions to different users, allowing for better control and management

CONTACT US TO GET STARTED

HARDWARE WE SUPPORT

These vendors offer a range of devices including cameras, microphones, speakerphones, controllers, and all-in-one systems that are certified to work seamlessly with Microsoft Teams Rooms. Magenium has experience in configuring, installing, deploying, and managing this portfolio of products so that you don’t have to. 

Magenium is consistently ranked among the top of all Microsoft partners worldwide, most recently in 2024 as a Finalist for Partner of the Year. Our engineers average 20+ years of experience and has the “been there, done that” level of confidence you want in your support team. 

WHY MAGENIUM DOES IT BETTER

With our collective Microsoft experience, we are able to resolve many support tickets on our own without having to escalate directly to Microsoft. This enables us to resolve your issues faster than you’re used to, and helps you save on costs as well. As a well-established Microsoft Partner, we can also pivot to larger project-scale efforts if the need arises.

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Get Started with Microsoft Teams Rooms Day 2 Support

Supporting your Microsoft Teams Rooms is a requirement today just to keep business running smoothly. Our Day 2 Support Services offer what you need to provide business continuity:

  • Lightning fast response and resolution times
  • Access to project deployment teams if support isn’t enough
  • Dozens of local, highly-certified Microsoft professionals
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