Are you feeling the pain of too many spreadsheets or paper-based forms and reports, which make obtaining a 360° view of your business difficult to capture? Is your homegrown database not as robust or functional as it needs to be? Do you currently struggle with accurate sales forecasting? Dynamics CRM empowers you to better service your current customers - and win new ones - with a complete view of your customer’s history and the issues they may be facing. Dynamics CRM also integrates with the Microsoft stack of products such as Outlook, SharePoint, OneNote and Office.
SOLUTIONS DESIGNED FOR YOUR BUSINESS
In today’s business environment, Sales, Customer Service and Marketing teams need the ability to work together in an open and collaborative process to achieve success. CRM helps remove the silos and offers collaboration with actionable insights:
- Find the information: Have the relevant information at your fingertips to better serve your current customers as well as find new ones.
- Use the data: Access data in real time to identify risks, prioritize activities, and focus on immediate opportunities
- Find the truth: Manage performance against goals by accessing up-to-the-minute metrics to get the team on the right track sooner and drive revenue faster.
Sales by Microsoft Dynamics provides a complete and intuitive solution to help salespeople be more productive so they can focus on customer experience.
Some recent clients include:
- Magenium Solutions helped an IT firm that was struggling with spreadsheets and Outlook to track their sales pipeline. Implementing Dynamics CRM we integrated their existing database and new activity to better track opportunities and actual sales.
- A financial services firm needed assistance to track and resolve outstanding dealership loans and paperwork. Magenium Solutions designed and implemented technology to better communicate with the corporate warehouse database and a system to track the customer service process and implement best practices into an automated process prior to calls reaching account managers.
Service with Microsoft Dynamics enables organizations to deepen customer loyalty with a predictable, proactive experience. Learn more on this short video.
Microsoft Dynamics Marketing brings together sales and marketing for effective collaboration.
A recent client:
- A business management software firm had outgrown a custom web-based application. Magenium Solutions integrated InsideView into Dynamics CRM for leads and ClickDimensions for email marketing. Using a new cloud-based deployment allows the sales team to track opportunities.
Magenium Solutions has an in-house team to help you combine Microsoft Dynamics CRM with Office, Skype for Business (formerly Lync) and Yammer, to allow instant connections between teams, both internal and external.
Whether you’re in sales, service, or marketing, Microsoft Dynamics CRM helps you organize and see big returns on your customer data. With Microsoft Dynamics CRM, you can add collaboration and productivity to any device, anywhere. Contact us today to learn more about how we can help your company with your CRM implementation.
Evaluate Dynamics CRM without Commitment
Magenium Solutions is a Microsoft Gold Partner in CRM technology and in the top 1% of Microsoft partners for CRM solutions.