Core Infrastructure Service

Now that the New Year has started, it can be hard to think back to 2020.  We can all agree that 2020 has some really high moments and some very low moments. However, in December Microsoft Teams announced some new features that make it worth looking back. We are going to be looking back on what is new in Microsoft Teams for Business, Healthcare, Government, and many more.

Today's guest blogger is Tracy Urbina, UC Solutions Engineer

These are not ALL considerations, be sure to do your due diligence and understand your business requirements before building your platform. This is consideration after you have fully designed and have approval on your call flows including time of day routing.

Today's Guest Blogger is Eric Fritz, Managing Consultant

December 1, 2020 - Magenium Solutions is thrilled to announce a new partnership with Information Intelligence company Cognni. By collaborating with Cognni, Magenium ensures their customers have access to advanced cognitive intelligence tools, allowing remote work and cloud collaboration to be safer.

Today's guest blogger is Jim Sottosanto, Office365 Technical Architect

Microsoft announced on July 6^th  of this year that they will retire SharePoint 2010 workflows in all Office 365 Tenants. 

Nothing like a global pandemic to give pause for reflection and seek perspective.  A lot of people are giving well deserved praised to those on the front lines, health care workers, police, fire and all those necessary workers on the food and essential goods supply chain.  Thank you.

Last week, Microsoft began rolling out a feature where users can change their background. Super helpful if you’ve got kids running around in the background (or just have a really messy office). To change your background when you’re in a call, click the 3 ellipses shown below, and select “show background effects.”

There are many benefits to working remote or being a telecommuter. No commute, costs/time savings and work/life balance to list a few. This has often been a perk or benefit offered to attract and/or retain talent.

Collaboration and communication is key while working from home.  You are no longer face-to-face with your co-workers but need to collaborate and stay in communications throughout the day.  This may seem difficult to anyone that perhaps is working from home for the first time.