Today’s workforce is filled with varying schedules, remote locations and many devices. Now more than ever teams require communication systems that quickly and effectively allow groups to get business done together, regardless of location or device. Companies spend time and resources managing multiple vendors for voice, email, instant messaging and video conferencing trying to reach the elusive goal of easy, productive communication and collaboration. Often the result is organizations end up with different technologies for telephony email, instant messaging and chat, conferencing (Audio/Video/Web) with no easy way to schedule the use of all or administer effectively.

Using these disparate systems often fails to deliver better communication or better business results. Eventually, your people are straying from the very technologies intended to help them communicate better, to the point of searching out their own non-IT managed public solutions. Meanwhile the challenges of scheduling meetings and conference calls, finding people, and skyrocketing business travel costs for meetings continue unmitigated.

What if a single vendor could bring together email, instant messaging, voice, web conferencing, video conferencing and presence — knowing where your teams are and when they are available — to stop wasting time and actually make employee meetings and collaboration more productive and easier to begin? All scheduled with a few clicks. Microsoft Unified Communications is that one-stop solution for today’s business when deployed by a skilled partner. Some advantages include:

  • Increases end user productivity
  • Reduces operational cost through consolidation of services
  • Reduces risk to the organization by utilizing secure protocols

Exchange and Office 365 (Exchange Online)

Whether you need a service provider to design and implement Microsoft Exchange or Office 365, migrate from an older or competitive platform or to provide 24/7 managed services for your email environment, Magenium has the people, process and procedures necessary to operate without interruption.

Our team of highly experienced and skilled Exchange experts take a process-oriented approach when performing Exchange migrations. Utilizing the Microsoft Solutions Framework (MSF) in combination with our deep knowledge and real-world experience, we will create a plan for each step of the Exchange migration process. Our unique combination of experience and knowledge combined with our process-oriented approach ensures that your Exchange migration will take place with little to no impact on your daily operations.

Magenium engineers have migrated hundreds of thousands of mailboxes over the years to both on-premises and online Exchange environments.  Looking to move from a competitive platform such as Lotus Notes, GroupWise or Google, we have seen just about every migration scenario out there.  Our expertise in Office 365 and related technologies results in a quicker implementation with lower cost and reduced risk.

Skype for Business 

Some features include:

  • Real time IM and presence information
  • Online meeting capabilities
  • Quickly turn an email into a meeting or escalate to a group call through integration with Office, Active Directory, Exchange and SharePoint.
  • Works across devices – desktop, mobile and tablet
  • Video calls with the familiar Skype ‘look’
  • Integrated with email and calendars

Skype Room Systems (formerly Lync Room Systems) - Technology Finally Reaches the Conference Room

Magenium conference room

A Skype Room System (aka Lync Room System) at Magenium Solutions corporate offices

 

Visual connection can make communication more natural and more successful in your business process than just a phone call. But traditional video conferencing is difficult to use and costly to operate. Skype Room Systems, aka Lync Room Systems, are designed to be easy to start and allow better integration of all participants. The video gallery enables all meeting attendees to see and be seen by showing both meeting content and remote participants on large screens. Users can communicate and participate in the meeting from any device.

Our in-house Magenium Solutions team has deployed some of the largest Lync Room system implementations among Microsoft customers. Our clients tell us of the gains in both adoption and productivity, and the reduction in overhead versus traditional conferencing systems.

Magenium will be ready to also enhance your video and collaboration needs with the coming release of Microsoft Surface Hub. Surface Hub promises to be an amazing walk-up collaboration tool. We can help decide which solution is right for your space and business needs.

Enterprise Voice

Are you tired of having multiple phone systems?  Did the best-of-breed strategy only create more confusion? Maybe you or another partner put in a Lync “proof of concept” and you now want to take it to the next level. Are your telecommunications providers talking to you about the latest buzz around SIP trunking?

We have proven ability to deliver enterprise voice, something often claimed and not always delivered by competing technology systems. With enterprise voice, team members use a headset with their computer in a Voice over IP solution that offers special group collaboration features instead of traditional stand-along conference systems or phones.  

We have a proven track record of enabling for businesses large and small, going back to first voice offerings in Microsoft communications products. We are ready to educate you on the next steps for Skype voice with the coming of the voice in the cloud through Office 365.

 

Why Magenium Solutions for Unified Communications

When it comes to choosing the right partner for Microsoft Unified Communications, Magenium Solutions has the experienced personnel to help you. We are a Microsoft Gold Partner. Our team members have been recognized in the past as part of Worldwide Partner of the Year organizations. Our consultants have worked with unified communication platforms since Microsoft began the technology in 2003, building systems and gaining expertise through the lifecycle of the product, first called Live communication, Office Communicator, then Lync and now Skype for Business. 

Our consultants are on the cutting edge with Office 365, Skype for Business Online deployment services and certified hardware. Take advantage of the new Cloud PBX, PSTN Conferencing, PSTN Calling and Skype Meeting Broadcast services.

 

Some recent clients include:

  • We helped a global financial service firm upgrade thousands of users to Lync 2013. We built custom applications to extend Skype for Business functionality to this financial client’s website with an integrated customer service IM chat window with meeting capabilities.
  • We implemented Lync Enterprise voice for a large business equipment reseller
  • We installed multiple Lync Room Systems (now known as Skype for Business Rooms) for a larger manufacturer of common home use items.

 

Contact Us

Contact us for a free consultation or demonstration at our corporate headquarters.

Email:  info@magenium.com

Phone:  +1 (630)786-5900