Whatever the size of your business, Customer Relationship Management (CRM) software can help you more effectively market your products or services to customers, track and grow your sales pipeline and provide even better customer service.
Our CRM Services include:
CRM Software Selection
If you are looking for a new CRM system or replacing an aging system, you need to be confident that the choice you make is the right one for your business. Software selection is one of the most important, expensive and time-consuming decisions you can make for your business, and making the wrong decision can be costly. Magenium Solutions represents the leading CRM software solutions putting us in the unique position to assist with software selection and determine which package might be best suited for your needs.
CRM Implementation Services
We implement CRM systems for customers in wide variety of industries. We work closely with you to design a system that works within your business processes. Sometimes this can be straight-forward and sometimes it may require customizations. Whichever scenario, we will meet the project on-time and on-budget every time.
CRM Training & Support
After a CRM implementation is complete, we don’t just walk away. We provide additional value by offering on-site training classes, video training, and Webinar sessions plus on-going support options. We take the steps to make sure your entire team is familiar and excited with your new system. User adoption is a very important aspect of the project.
We leverage the xRM or “anything Relationship Management” framework to extend the IT investments our customers have already made. Diversifying the use of CRM makes a lot of sense and lowers IT costs and increases productivity throughout the organization.
Our CRM practice is led by Richard Knudson, one of only 58 Microsoft Dynamics CRM MVPs worldwide.
Microsoft Dynamics CRM