MESSAGING & COMMUNICATIONS 
Organizations today are seeking integrated productivity tools that allow users to communicate more effectively and more securely in a cost-effective manner. Magenium provides industry leading consulting services that allow organizations to reduce communication costs and improve business productivity by leveraging Microsoft Unified Communications technologies.

A unified communication workplace solves critical business problems by providing collaborative tools that allow individuals and groups to connect in real-time. Our technology solutions in this area encompass:
  • Telephony and voicemail
  • E-mail and calendaring
  • Instant messaging and presence awareness
  • Conferencing (audio, video and web)
  • Communications-enabled business processes
A Windows-based platform can save your organization significant time and money by replacing disparate e-mail, phone, audio and video conferencing, voice mail, and instant messaging systems with an integrated platform. This helps users quickly become more productive because their ability to communicate more effectively is integrated directly into their desktops and the business applications that they use each hour of the day. Microsoft Unified Communications provides a seamless flow between the work people do and the people they need to connect with. This bridges the gap between computers and telephones with two integrated servers:
  • Microsoft Exchange Server 2010
  • Microsoft Lync Server 2010
These products are capable of integrating, enhancing or completely replacing existing phone systems through a complete standards-based Unified Communications solution. Our consultants have the proven success delivering these solutions to a variety of customers in a variety of industries. Our unique approach offers the right blend of systems integration, partner product recommendations and custom communications-enabled applications to help your organization succeed.

UNIFIED COMMUNICATIONS MICROSOFT EXCHANGE
  • Design and architecture
  • Implementation
  • Inter- and intra-organization migrations
  • Migration from competitive platforms
  • Disaster recovery and business continuity planning
  • Unified messaging
MICROSOFT LYNC/OFFICE COMMUNICATIONS SERVER
  • Design and implementation of Lync/OCS
  • Instant messaging and presence awareness
  • Audio, video and web conferencing
  • Remote call control (integration with current PBX)
  • Enterprise VoIP systems (PBX replacement)
  • Federation
MANAGED SERVICES
  • Microsoft business productivity online suite
  • Managed services arrangements for Exchange and Lync